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BITSInnovative Technical Solutions

Secure it · SEC-02

Managed Detection & Incident Response

Someone watching your logs at 3am. And a team ready to move when the alert is real.

24/7 monitoring, threat hunting and incident response for organisations that can't staff a full security operations centre. We tune detections to your environment so analysts chase real threats, and when something does go wrong we contain it, investigate it and tell you exactly what happened.

What's included

Pick what you need. We'll tell you what you've missed.

01

24/7 managed detection & response

Continuous monitoring of endpoints, identity, cloud and network telemetry with analyst triage. You get calls about incidents, not noise.

02

SIEM design & tuning

Deploy or fix Microsoft Sentinel, Wazuh, Elastic or Splunk. Log sources prioritised, detections written for your environment, false positives killed.

03

Incident response retainer

Guaranteed response times, pre-agreed terms and a team that already knows your network when ransomware hits.

04

Digital forensics

Disk, memory and log forensics to establish root cause, scope of compromise and evidence that holds up for legal, insurance and regulators.

05

Threat hunting

Hypothesis-driven hunts across your telemetry for attackers who got past the alerts. Mapped to MITRE ATT&CK.

06

Vulnerability management

Continuous scanning, asset inventory, risk-based prioritisation and patch tracking. A shrinking backlog you can report on monthly.

07

Endpoint & email security

EDR rollout and tuning, email authentication (SPF, DKIM, DMARC) and phishing defence that actually blocks the business email compromise attempts.

08

Threat intelligence

Brand monitoring, leaked credential alerts and dark-web monitoring focused on threats aimed at Nigerian and African organisations.

How it runs

The process.

  1. 1

    Onboard

    Connect log sources, baseline normal activity, agree escalation paths and run-books.

  2. 2

    Detect

    Correlated alerts triaged by analysts around the clock. Context added before anyone wakes you up.

  3. 3

    Respond

    Isolate hosts, disable accounts, block indicators. Contain first, then investigate.

  4. 4

    Recover

    Eradicate persistence, restore safely and confirm the attacker is gone.

  5. 5

    Improve

    New detections and hardening from every incident, so the same trick doesn't work twice.

What you walk away with

Deliverables.

  • Defined response SLAs by severity
  • Monthly security operations report with trends and actions
  • Custom detection rules mapped to MITRE ATT&CK
  • Incident reports with timeline, root cause and lessons learned
  • NDPA breach notification support within the 72-hour window
  • Quarterly purple-team exercises to prove detections fire

FAQ

Questions we get asked.

We already have antivirus. Why do we need this?

Antivirus stops known malware. Most serious breaches now use stolen credentials and legitimate admin tools that antivirus ignores. Detection and response is about spotting that behaviour and stopping it fast.

Do we have to replace our existing tools?

No. We work with what you have wherever it's workable, and only recommend changes where there's a real coverage gap.

What happens if we're breached before signing up?

Call us anyway. We take emergency incident response engagements and can be working on your environment within hours.

Let's talk about SOC & IR.

Send a few lines on what you need and when. You'll get a reply from a practitioner, not a sales rep, within one working day.